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About CRM Superstars®

Way back in 2012, our founder, Matthew Day, started a business as a freelance Salesforce Consultant.  One of his customers was so happy with the service he provided, she called him a ‘superstar’!

That one comment kick-started what is now our global “CRM Superstars” brand – an identity that brings together high-quality of Salesforce Consultants, Admins and Developers to deliver business transformation solutions for companies using Salesforce.

The brand now stands separate from the trading entity from which it derived, but helped it earn the coveted King’s Award for Enterprise in 2024.

Our doors are now open for any Salesforce Admin, Consultant, Developer or Architect anywhere in the world to apply to become a “superstar” and work with a team of likeminded, high-quality individuals they can trust to support them on their projects!

It’s not easy to become a CRM Superstar – our team is filled with Trailhead experts… but they have to demonstrate their practical, technical and business skills to join our ranks. 

But on their own, badges and certs are not enough!

We’re part of the CRM.Team family and represent the highest standards of delivery of Salesforce professional services.

Matthew Day, CEO & Founder

You can get access to our expertise in one of two delivery models;

Buying time from professional services

By buying time from our professional services team, where we work with you on a one-to-one basis to setup the software, in a way that’s completely specific to your needs.

Licensing pre-built customisations

By licensing pre-built customisations, where we have packaged our expertise into “apps” that they can download and install into your Salesforce system to get instant access to extra functionality, without needing a skilled consultant.

We offer both delivery models to customers around the world leading with our apps and have over 30 currently on Salesforce AppExchange.

Values

Values are not just words posted online for the sake of a business trying to appear engaging and human.

Our values underpin everything we do: from the team members we hire to the suppliers we select and even the clients we choose to work with. Whenever a situation doesn’t quite feel right, we can often pin it down to one or more of the values being put under strain.

Trust

Trust underpins everything.

  1. We trust our team members to do their very best
  2. We earn the trust of our prospects to have meaningful, engaging conversations about how we might help them
  3. Our clients trust us explicitly as we work with their valuable business data and intellectual property
  4. We trust our clients, suppliers and team members to honour the commitments they make

Respect

Respect is earned. Not a Given.

  1. We respect each other’s time by not wasting it – either in our team, with our prospects & clients or with our suppliers
  2. We respect our environment we work in and ensure that we do our best to minimise our impact on it
  3. We respect each other as individuals

Excellence

Strive for excellence in all we do

  1. We respect each other’s time by not wasting it – either in our team, with our prospects & clients or with our suppliers
  2. We respect our environment we work in and ensure that we do our best to minimise our impact on it
  3. We respect each other as individuals

Action

Without action, nothing new ever happens

  1. We recognise that no progress is ever made by operating within our comfort zones
  2. We never criticise a member of team for taking action if they have considered it and believed to be appropriate and right given the circumstances

Teamwork

Honour our values, work as a team

  1. In honouring our values of trust, respect, excellence and action, we work together as a successful team
  2. We support, motivate and coach each other so that we all perform to our potential and grow as individuals as we grow our business.